The General Notification Service (GNS) stores and processes notification messages. Notifications are triggered by the setting and clearing of alarm bits. Notifications are enabled on a per alarm basis in the Point Service (PNT). When a current value service retrieves a value for a tag, it checks the tag record for alarm and notification settings. If the report notifications option is enabled, it sends the tag’s real-time record to the GNS for processing along with the GNS identifier. The GNS builds and processes the notification. The notification message and its recipients are stored in the GNS. The GNS supports several types of notification messages including email, text message, voice message (via a Dialogic board or SIP server), and others.
Click the following image to see an example General Notification Service:
The following table lists and describes the context menu options that display when you right-click in the Note service pane.
| Option | Description | Shortcut |
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New |
Click this option to create a new notification. |
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Delete |
Highlight an existing notification and click this option to permanently delete a notification record. |
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Ack |
Click to acknowledge a selected notification. |
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Properties |
Highlight an existing record and click this option to view its properties in read mode. You can also just double-click an existing record. |
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Select All |
Select all notifications in the queue. |
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Select Search |
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Jump To |
Ctrl+J |
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Hide Database Key |
Click to Hide/Display the column in the service pane containing Data key values for each record. |
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View Queue |
Select to go to the Notification page. See Managing the GNS Queue. |
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View PIN Manager |
Click to open the GNS PIN Manager, which is used to manage the users who are permitted to send acknowledgment emails (and SMSs). |
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View Notification Plugin Manager |
Click to open the GNS Notification Plugin Manager, which is used to configure custom notification plugins. |
More:
GNS Configuration File Keywords
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